More than 8 years in business
問答FAQ
1.1.1 I'm willing to order goods from Japan! How does it work?
It’s simple! We act as a mediator between you and the shop or at auction. You choose a product in Japanese on-line store or on the auction injapan.ru and e-mail us a link with the product. Additionally you indicate the price, size, colour etc. and also your name and phone number. After you order has been confirmed you receive an invoice for the item you’ve ordered (at this point you pay only for the product + expenses in Japan: shipping in Japan, stock house fee, money transfer to and within Japan). After the merchandise has arrived at our office in Japan we send it to the Ukraine. You pay the remaining amount only when the item has arrived in Ukraine.
1.1.2 What's your experience in shipping services?
We’ve been in shipping business for more than 8 years and we’ve never received a negative commentary. Shipping goods from Japan by sea is not a service which can be found everywhere in the Ukraine. Many of our clients have been with us for years and we pay them back with punctuality and exceptional customer service. We hope that you’ll try our high-quality service too. We value our reputation and we value our clients.
1.1.3 Why should I buy goods in Japan?
Japan is a highly developed and rich country. Its market is full of products from literally all brands. What’s more, on the auction you’ll be able to purchase goods which will be many times cheaper than new ones but still be in outstanding condition. The Japanese tend to treat their things very carefully and they also prize their reputation so buying used things in Japan in most cases is justified. It can be tuning parts from famous brands, jewelry, tools, electronics, watches, clothes etc…
1.1.4 How do I pay for my order?
You choose the way of payment which suits you most. More detailed information regarding payment procedure you can get from our consultants.
1.1.5 How long does shipping take?
The average delivery time to our Japanese storehouse is 3-7 working days. Shipping goods from our storehouse to Ukraine by air usually takes 7-10 days.
Shipping by sea is about 6 weeks since the container has left Japan. Our consultants will be happy to specify the container schedule for you.
1.1.6 Is it possible to deliver large items?
Will you ship large-sized goods such as bicycles, furniture, TV sets, windshields, engines, motorbikes etc?
Yes, we do deliver large-sized goods without any size and weight limitations.
1.1.7 In what shops can I buy?
You are free to order from any Japanese on-line shop. For your convenience we’ve assembled the most popular shops in our catalog. But you can order goods in any shop you like even if it isn’t presented in our list.
General goods:
www.7andy.jp
www.arch-holesale.co.jp
www.digicame-online.jp
www.dfs-naniwa.com
www.daily-3.com
www.a-price.co.jp
Fishing rods:
www.f-lunker.com
www.web.casterhouse.co.jp/shop
www.morinoie-brook.com/home.html
Toys:
http://my-toytoy.ocnk.net
www.otaden.com
Watches:
www.seahope.com
www.10keiya.com/site/index.html
www.tokyoflash.com
Car parts, tunnig parts:
www.hirano-tire.co.jp
www.kts-web.com (prices are available upon request)
www.auto-style.jp
www.upgarage.com
www.cyberstork.com/items/index.html
www.tuningfan.com
www.dmax-cs.com
Motorcycle parts:
www.webike.net
www.j-bike.com
www.guts.shop-pro.jp
www.chsports.com
www.baikuya.jp
www.acewell.jp
www.ghost.co.jp
Clothes, protective clothes and accessories:
www.store.uniqlo.com
www.store.americanapparel.co.jp
www.fabfour.co.jp/main
www.stay246.jp/pce/main.html
www.hare-ec.jp/index.do
www.muji.net
www.fcukjp.com
www.onspotz.com/top.html
www.purebluejapan.jp
www.zozo.jp
www.lexusnetgarage.com
www.red-sun.co.jp
www.paulsmith.co.jp
www.diabro.jp
www.cecile.co.jp
www.jwell.com
http://ses.s-inc.com
Movies, music, anime, games, books:
www.hmv.co.jp
www.jbook.co.jp/p/p.aspx
www.tca-pictures.net
www.books.livedoor.com
www.bookoffonline.co.jp
Cameras and equipment:
shop.pentax.jp
www.mapcamera.com
Computers and office equipment :
www.ecj.jp/index.doit
www.fp-online.jp
www.pc01.co.jp
www.aitendo.co.jp
www.e-trend.co.jp
Miscellaneous:
www.tantan.co.jp
www.suisainet.jp
Guitars:
www.j-guitar.com
www.digimart.net
www.musicland.co.jp
www.shimokura-webshop.com
www.rizing-online.com
www.mikigakki.com
www.figaroguitars.com]
1.1.8 Are there any restrictions when importing goods into Ukraine?
According to customs law of Ukraine duty-free importation is possible when an item is for private use and costs less than 150 Euros per day, shipping fee excluded. Maximum weight of parcel being delivered by air shouldn’t exceed 30 kg. There is also a list of goods prohibited for import into Ukraine:
1. Firearms and parts, pneumatic and gas weapons, cold steel (including knives, swords, dirks), ammunition, stun guns and spark dischargers.
2. Narcotic drugs, psychotropic substances and potent agents.
3. Radioactive, explosive and highly inflammable substances.
4. Items which can represent danger to post staff, damage or dirty other parcels and postal equipment.
5. Perishable food and beverage.
6. Printed, audio-video containing:
1. Obscene material;
2. Materials with calls for extremist or terrorist activity or justification of terrorism;
3. Materials promoting Nazi symbols or attributes;
7. Hazardous waste.
8. Ozone-damaging matters.
9. Chemical matters and reagents.
10. Aerosols (including spray cans under pressure).
11. Matches, pyrotechnics.
12. Pathogenic or potentially pathogenic germs.
13. Electric fishing devices and equipment which uses electric generators.
14. Human organs and tissues, blood and its components.
15. Plants in any forms, seeds.
16. Alive animals, with the exception of bees, leeches and silkworms.
17. Alcoholic beverage, ethyl alcohol, beer.
18. All kinds of tobacco goods and smoking mixtures.
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